Refund policy

We want you to be happy with your purchase! While we inspect all items carefully before we ship, should an item show up broken or defective we will be glad to issue you a replacement or repair it and get it back to you. If this is the case, please let us know within 7 days of receiving your purchase.

Because each piece of jewelry is handmade to order we do not offer refunds. We are a small company with limited inventory and resources. If you are terribly unhappy with an item we are happy to exchange it for another item or offer you a store credit for a future purchase.

Please do not return an item without first reaching out to us.

All sale & customized items are FINAL SALE.  We cannot accept returns on gift cards.

In the event of an exchange/credit, the customer is responsible for shipping costs involved in the returning of the item.  Item must be sent back with original packaging and with receipt of purchase.  Items returned/exchanged without prior notification will not be processed.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.